Posts tagged business operations
When to Coach, When to Cut Loose
When to Coach, When to Cut Loose

Here’s the million-dollar question: Do you keep coaching your underperformer, or is it time to let them go?

Getting this wrong either way is costly. Keep them too long, and you lose money and momentum. Let them go too quickly, and you risk throwing away potential.

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Selina Johnsonunderperforming staff, team management, business operations, employee accountability, delegation, SOPs, leadership tips, CEO burnout, managing teams, operations supportComment
5 Practical Steps to Handle an Underperformer Without Losing Your Mind
5 Practical Steps to Handle an Underperformer Without Losing Your Mind

Dealing with an underperformer doesn’t always mean firing them. But ignoring it will cost you — in time, money, and your sanity.

Here are five practical steps I use with my clients when a team member isn’t pulling their weight.

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Selina Johnsonunderperforming staff, team management, business operations, employee accountability, delegation, SOPs, leadership tips, CEO burnout, managing teams, operations supportComment
The Hidden Cost of Bubble-Wrapping Your Team
The Hidden Cost of Bubble-Wrapping Your Team

Ever feel like you’re spending more energy protecting a team member than they’re actually delivering?

That’s what I call bubble-wrapping your staff. On the surface it feels kind, patient, even “good leadership.” But the truth? You’re cushioning them from reality, and in the process, making them fragile.

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Selina Johnsonteam management, leadership, delegation, SOPs, hiring mistakes, employee performance, business operations, accountability, CEO tips, Fractional COOComment